Tule’s Cookies LLC has created this privacy and security statement in order to demonstrate our firm commitment to privacy.
This website ("Tulescookies.com") is owned and operated by Tule’s Cookies, LLC, a California limited liability company. Tulescookies.com recognizes the importance of maintaining the privacy of our customers ("Customers"), registered members ("Members") and other website users (collectively "Users"), and we have posted this privacy policy ("Policy") to describe our practices regarding the collection and use of information gathered through Tulescookies.com. This Policy applies only to Users accessing Tulescookies.com from within the United States. By placing an order, you agree to be bound by and accept this Policy. This Policy is effective as of 4/1/12. We may from time to time update this Policy and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of Tulescookies.com and will replace any prior Policies.
Note: You must be a U.S. resident 18 years or older to register as a Member or use Tulescookies.com
1. What Information We Collect and How We Use It
Tulescookies.com does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require Users to register or provide information to us in order to view our site.
If you choose to become a Member, we collect the following information about you: name, address, phone number, email address, username, password, birth date. We also collect the names, addresses, and phone numbers of those persons whom you add to your personal address book as a Member, which is only accessible by using the Member's log-in information. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, Tulescookies.com may from time-to-time contact you via email or regular mail, unless you opt-out by following the instructions in the "opting out" section of this policy.
If you shop with us via Tulescookies.com, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or otherwise described in this privacy policy.
The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Tulescookies.com news and offerings. We will not rent, share, sell or exchange your email or postal address with third parties. Additionally, gift recipients may, from time to time, receive our offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing related communications from us.
In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Tule’s Cookies or others. We may also disclose your personally identifiable information when we believe the law requires it.
2. Cookies and Web Beacons
Tulescookies.com uses "cookies". A cookie is a small file that is sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help us determine whether a User has visited Tulescookies.com before or if they are a new User. Our site uses cookies to keep track of your shopping cart. Cookies also allow Members to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies certain aspects of Tulescookies.com will not function properly, such as the shopping bag. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Tulescookies.com also tracks users with "web beacons", a commonly used technology. This allows us to anonymously track purchases and other website information. These web beacons may be used to provide data to third parties for tracking purposes. However, no personal information is collected or transferred using web beacons on Tulescookies.com.
We also use "web beacons" in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please email sweets@tulescookies.com.
We work with a third party service provider to help us better understand how you use Tulescookies.com. This third party service provider will place cookies on your computer to collect information. The information this third party service provider collects will tell us things like which search engine referred you to Tulescookies.com, how you navigated around Tulescookies.com, what you purchased and what traffic is driven by banner ads and emails. This information will help us to better serve you and provide you with more personalized information and product offerings. This third party service provider may only use your personal information to perform services for us and is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party service provider may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-identifiable basis. For more information, view this third party's privacy policy.
3. Market Research
From time to time, Tulescookies.com may also conduct questionnaires and surveys and we may contact you via email, postal mail or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.
4. Updating, Deleting, Editing Your Member Information
A Member can access, review and/or correct all of their personally identifiable information that was provided to us online by visiting the following URL: http://www.tulescookies.com/login.php. If a Member wishes to have their account deleted, the Member can send an email requesting the deletion to sweets@tulescookies.com.
5. Security
Tulescookies.com takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information.
7. Opting Out
If you would rather not receive marketing emails from us, please opt out by visiting the following URL: http://www.tulescookies.com/mail/unsubscribe.aspx.
8. Contacting Tulescookies.com
If you have any questions about our Policy, you can e-mail us at sweets@tulescookies.com or contact us by mail at Tule’s Cookies, LLC, P.O. Box 22394, Sacramento, CA 95822. We'll be happy to answer your questions or hear your concerns.
Please feel confident that we employ the most advanced technology for protecting your transaction information.
1. At Tulescookies.com we ensure a secure server ordering process.
2. To make purchases online at Tulescookies.com, you must allow your computer to accept "cookies" if it asks. Computer "cookies" are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment.
